Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations biv343 on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Calls transferred to station that is forwarded don't go through

Status
Not open for further replies.

skip0157

Technical User
Nov 14, 2006
19
US
I'm running an Avaya CM ver. 6. When a call goes into an auto attendant and a selector code or station is entered the call goes through fine if the station is not forwarded. I have a station that is forwarded to a cell phone. I did a list trace and it looks like the transfer is directed to the station but I don't hear a ring on my end and eventually the call is transferred to the CM system voice mail. Does anyone know how to fix this?
 
maybe it is calling the cell phone, try forward to your cell phone and see what happens

 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top