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calls to VM 2

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aerosome

aerosome

IS-IT--Management
Mar 21, 2008
241
US
Is there a way when a call is ringing in to hit a button and send it to voice mail?
 
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Hit the DROP button.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
 
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Unless it is a 1600 series phone then I would hope that the "To VM" option on the display would the obvious option.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
 
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