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Calls Show Private and Line is Silent

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Mitelmike2010

Mitelmike2010

Technical User
Feb 5, 2010
114
JE
Very Strange issue, wondered if anyone has seen anything like it before?

We have 2 3300 Gateways server a Virtual MCD (also a resilient backup).

When a call comes into an extension and then overflows to a Ring Group, when a member of the ring group picks up the display changes to private and the call is silent.

Does not happen when the call comes in direct to an extension only when it forwards onto the ring group and then answered by another member of the team.

Any of your guys/girls seen this before?

All Controllers are MiVB 7.0 SP1.

Many Thanks
 
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