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Calls sent to queue

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NorstarNewby

IS-IT--Management
Mar 19, 2003
3
US
We have some users in our office that are saying that when they send calls to a any queue, it just rings and rings, but the phones at these group stations are not ringing or showing any sign of a call coming in.

MICS 4.1 w/ NAM voicemail and Sinphony I
 
Are the agents logging in?
spoclogo2.jpg

 
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