I've been trying to figure out why calls are being routed to wrong extensions. Only thing that has changed is the LEC installed 50 pair cable at the NID. LEC also performed some work at the telecommunications building (remote site with microwave). They installed new equipment in the telecommunications building but didn't hook any cables to the equipment nor is the equipment powered on. They had a microwave radio tech take a look at it as well as cable splicer/lineman (didn't get a business card like I usually do). Cable splicer/lineman informed me the new equipment wasn't hooked up.
My initial thoughts on this is a signalling issue from the LEC. Any advice regarding this, if it is a signalling issue or something internally? Inside dialing routes to correct extensions.
My initial thoughts on this is a signalling issue from the LEC. Any advice regarding this, if it is a signalling issue or something internally? Inside dialing routes to correct extensions.