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Calls on Hold Transfer to Reception

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agbaxter2

agbaxter2

IS-IT--Management
Sep 12, 2007
14
CA
I am wondering how to disable this feature. I have a MICS 7.1 system. It seems that once a call is placed on hold for over a minute, it automatically gets transferred to reception. I would like it to just remain on hold. Any suggestions?
 
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In the programming...
System Programming -> Featr Settings -> Transfer call back change this number to 12 (this will make the phone ring 12 times before it sends the call back to the receptionist)
 
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