Calls not going to voicemail

[cmanalyst]

I just set up a I2002 set. All seems to be working except that calls are not going to the Voice Mail box. The user has a CallPilot vm box. In CLS of service, I have MWA enabled.

Is there some other CLS value to enable calls to go to VM?

 

[PERRYPJ]

PLEASE PRINT YOUR TN AND POST IT HERE

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[yyrkroon]

FNA and a FDN target define
HTA and HUNT target define

 

[PERRYPJ]

ALSO PRINT THE DNB AND POST HERE

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[GHTROUT]

GHTROUT's Call Redirection Guide For Meridian / CS1000 Systems

http://www.ghtrout.com/rdr/index.html

[©] GHTROUT.com [⇔] Resources for Nortel Meridian/CS1000 System Administrators - You Can Hire Me Too

 

[cmanalyst]

Here's the TNB:

REQ: prt
TYPE: tnb
TN 252 0 4 29
DATE
PAGE
DES 2SE061
TN 252 0 04 29 VIRTUAL
TYPE I2002
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
ZONE 001
FDN
TGAR 1
LDN NO
NCOS 7
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 32
XLST
SCPW
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CLTA ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC MCBN
VOLA VOUD CDMR ICRD KEM2
CPND_LANG ENG
RCO 0
HUNT 000
LHK 1
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 5703 1 MARP
CPND
NAME JOE USER
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 1005703 D MARP
CPND
NAME JOE USER
XPLN 27
DISPLAY_FMT FIRST,LAST
02 ADL 16 94720000
03 ADL 16
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 5656
17 TRN
18 AO6
19 CFW 8
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 19 NOV 2007


NACT

 

[GHTROUT]

That TN does not even have an "FDN" value

http://www.ghtrout.com/rdr/fdn.html

[©] GHTROUT.com [⇔] Resources for Nortel Meridian/CS1000 System Administrators - You Can Hire Me Too

 

[cmanalyst]

I set the values for FDN and HUNT to the voicemail extension and the problem is resloved.

However, I am not certain which one (FDN or HUNT) fixed the problem.

 

[bigindian65]

FDN - FNA - forward NO answer

Hunt - Busy condition forward


they both did.

Mato' Was'aka

 

[bigindian65]

HUNT is HTA in CLS as FNA in CLS is for FDN target.

Mato' Was'aka