Calls not going thru on PRI

[84Mike]

Below is a trace of a call to a certain number. The call does not go thru, instead says "setup digits"

Any help here? I switched the routing pattern to another trunk group and it works fine there.

list trace station 1469 Page 1

LIST TRACE

time data

14:22:37 tone-receiver 01B0105 cid 0x2f6b
14:22:37 active station 1469 cid 0x2f6b
14:22:40 dial 91503220 routeREFIX|FNPA|ARS
14:22:40 term trunk-group 97 cid 0x2f6b
14:22:42 dial 915032202743 routeREFIX|FNPA|ARS
14:22:42 route-pattern 4 preference 1 cid 0x2f6b
14:22:42 seize trunk-group 97 member 18 cid 0x2f6b
14:22:42 Setup digits 15032202743
14:22:42 Calling Number & Name NO-CPNumber NO-CPName
14:22:42 Proceed trunk-group 97 member 18 cid 0x2f6b
14:22:52 idle station 1469 cid 0x2f6b

 

[phoneguy55]

Is the other trunk that it does work on a PRI?

 

[jglittle]

I don't understand where you're seeing "setup digits". It looks like from your trace that the call went through correctly. According to your trace it went over trunk 97 member 17 or the 17th channel.

You may be running into a problem if this is a new trunk group from a different carrier. I ran into a problem when I added some AT&T trunks. You have to set an option on the route pattern to be sdn.



Hope this helps,
LittleJohn
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