calls going to operator console when phone forwarded to external

[WYREDAWG]

looking for some help, i have a Meridian 1 Option 11C with release 22. My problem is when i have a phone forwarded to an external number and someone calls me using a prepaid calling card it routes to my attendant console automatically. Any idea where i can resolve this in the pbx?

 

[McGruff753]

Give us a printout of the TN in question.

Mike

 

[WYREDAWG]

well its not a particular tn because it happens across my network. i have made turned on CFXA on my tn for example and forwarded my phone to my cell phone. it works being called from outside the pbx and inside the pbx but as soon as u call using a calling card it automatically sends it to the attendant. here is the way my tn is built:

REQ: prt
TYPE: tnb


TN 24 12
DATE
PAGE
DES

DES 4854
TN 024 0 00 12
TYPE 2008
CDEN 8D
CUST 0
FDN 4510
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 2
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTA FNA HTA ADD HFA
MWA AAD IMD XHD IRD NID OLD VCE DRG2
POD DSX VMD CMSD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID
DDGA NAMA
USRD ULAD RTDD OCBD FLXD
CPND_LANG ENG
RCO 0
HUNT 4510
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 4854 0 MARP
CPND
NAME Michael Witt
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 5854 0 MARP
02 TRN
03 PRK
04 CFW 11 99035570089
05 AO6
06
07
DATE 28 MAY 2003


NACT

 

[Supernn]

Is the original caller able to dial your mobile the same way as you entered it in the CFW 11 key? If they are not alowed, they will be forwarded to the attendant.

Add your mobile to the FCR list in LD 49, or insert your number with the route Access Code (ACOD).

 

[WYREDAWG]

well the caller is using a calling card , if they call without it, the phone forwards just fine. so they are dialing 9032474854 directly which i have forwarded to my cell phone 9-9035570089 and the call goes through. its just when anyone uses any calling card to call 9032474854 that it automatically routes to my attendant. i tested if it would do the same thing if forwarded to another phone in the pbx and it did. its just when it is externally forwarded that i get this. is the pbx looking for something? like ani ?

 

[McGruff753]

What happens if you input 919035570089 instead?

Mike

 

[WYREDAWG]

no change, still goes to the attendant

 

[acewarlock]

Try CLS CFTA

 

[WYREDAWG]

tried that , still no change