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calls can land if agents not logged in to user interface?

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rinchuraj

Technical User
Dec 25, 2010
15
AE
Hi All.
I would like to know -->will call ring to physical extensions of agents ,if agent not login to user interface?

Rinchuraj
 
@rinchuraj - You can achieve this by assigning an extension to your agents using IPO500v2 control unit, you can also assign a dedicated number to this particular agent by using Incoming call route.
 
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