Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

calls can land if agents not logged in to user interface?

Status
Not open for further replies.

rinchuraj

Technical User
Dec 25, 2010
15
AE
Hi All.
I would like to know -->will call ring to physical extensions of agents ,if agent not login to user interface?

Rinchuraj
 
@rinchuraj - You can achieve this by assigning an extension to your agents using IPO500v2 control unit, you can also assign a dedicated number to this particular agent by using Incoming call route.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top