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CallPilot Restore "session cannot be completed...transferring to att..

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VTTD1870

Technical User
Dec 31, 2008
213
US
Replaced CallPilot 201i (Rls. 3) and hard drive. Re-imaged and restored database. Now when calling 75% of mailboxes, caller gets a message saying, "session cannot be completed....transferring to an attendant". Tried reloading the languages and re-runing the config wizard. The only thing that resolves the problem is outing and rebuilding the mailbox.
 
If you checked and all the mailboxes are their then check the rest and permission list to make sure you can dial the number of the mailbox
 
Make sure the languages you are installing are correct, ie: American english vs Canadian english, French vs Spanish etc. That system prompt is usually caused by improper language instll. And as you mention ALLWAYS run config wizard when changing CallPilot configuration. Check what the default language is set to, it could be wrong as well.

It's a phone system, NOT a clock!
 
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