CallPilot reporter

[jasmine31]

Hi

Have had a load of problems setting this up. it did work fine for 2 days and then stopped, for no apparent reason.
We have Callpilot 2.2 and have SU5 installed and the latest pep for Reporter.
When installed, we cannot generate reports, they are all blank. also we get "lost connection to Callpilot" in top right hand corner but network is all working an we can ping etc.
both Callpilot and Callpilot manger servers are in same network segment, have intalling on both XP and 2003,
any ideas????

 

[pronei]

Is your CP Manager/ Reporter Server on the same pep level as your Main CP server?

 

[jasmine31]

Hi

Yes they are, but we have resolved this problem, it was a hardware problem on the cp reporter server.

thanks anyway