CallPilot Remote Notifications are Being Recorded as Messages 1

[vsmith1026]

We have CallPilot Manager version 05.01.03.05

Our HelpDesk phone mailbox is set up with Remote Notification and when a new meessage is left in the mailbox and there is no on available to answer and login to the notification alert the notification itself is being recorded as a message? We came back after being closed yesterday to over 100 messages and 99% of them was the notification recorded as a message and the other % was the actual new legitimate message. I'm hoping someone can quide to resolve this completely frustrating problem.

See class of service (see attached notification settings in the class of service)

 

[yyrkroon]

Is the target of your notification the helpdesk phone? If yes, then you just created a loop.

 

[vsmith1026]

Thank you I fixed it! You were exactly right!