Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Callpilot number recognition problem

Status
Not open for further replies.

j68maro

Vendor
Aug 22, 2002
57
US
This is a really weird problem, There are three ways to call in on the main number, via a 1800 number, a local did on smart trunks, and internal. When you call the main number and the auto attendant answers you have the option to thru dial, if you do and the phone hunts to callpilot because of busy status about 2 out of 6 tries you get "The person @ xxxx does not subscribe to this service" The message is not the dn of the set but the dn of the sdn entry. It does not make sense why it would not go to the sets mailbox every time, FYI callpilot is 2.02, and the pbx is 25.40b, all current peps. Any ideas. If it happened all the time I could understand it but not 2 out of 6. Thanks
 
HAVE YOU TRIED DIAL THE PILOT NUMBER FOR THE AUTO ATTENDANT FROM A PHONE ON SITE, IF SO DOES IT FAIL THERE 2 OUT 6 TIMES

OLD ROLMEN WORKING ON NORTELS
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top