CallPilot message timestamp

[leatherneckdiver]

I have a CallPilot 4.0 on 703t Platform. When you leave a message it has a timestamp that is 1 hour ahead of the time it was left. The time in the switch is correct as well as the time on the CallPilot server. I also checked that the time zone was set correctly. What else would cause this to happen?

 

[bdmcdonald99]

You should run configuration manager and double check the time zone setting. Also there is a patch for this that goes on the CallPilot server, but I don't have the PEP number.

 

[leatherneckdiver]

The time zone setting is correct. It is also patch current. Any other thoughts?

 

[cluesabc]

run config wizard to have all checked and will resolve your issue.

 

[leatherneckdiver]

To have all checked? What do you mean?

 

[cluesabc]

not check off, but check/correct the time zone, etc.

 

[CanGoalie]

Have you found a solution to your problem? I am experiencing the same.
Let me know if you can.
Thanks
Don

 

[leatherneckdiver]

Yes. You have to install a patch for Rls 5 which install a newer version of CallPilot Manager. Once you install that, run the wizard and check the time zone setting. It will be set to a time zone an hour ahead of yours.

 

[CanGoalie]

Thanks, I appreciate you taking the time to reply.

Don