I have extensions 235-245 set to Call-Forward-No-Answer 4 rings to extension 250. Extension 250 is assigned to mailbox 250. If a call comes in to extension 235 and it is not answered at 235 or at 250 the call is transfered to the general delivery mailbox. How do I ensure the call is answered by mailbox 250 instead?
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Callpilot Mailboxes & Call-Forward
- Thread starter dhnl
- Start date
Make sure the mailbox is initialized and is working. Your call foward on ext.250 should be set to the voicemail's dn. You can use Feature 985 to find out the dn. It would only go to the general delivery if the mailbox was not enabled. Verify by calling the ext and see if it goes to the mailbox after 4 rings.
Gabriel
Gabriel
Nortellian
Technical User
Do the other extensions that are forwarded to 250 go to 250's mailbox. I'm not sure if it's possible.
Nortellian
Technical User
Don't know about call pilot was talking about flash.
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