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CallPilot Mailbox Trace 1

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Cory356

IS-IT--Management
Sep 20, 2007
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can someone walk me through doing a mailbox trace through the server
 
from the server - start-all programs-callpilot-session trace utility.

select session type, enter mb number, enter date/time, run trace
 
When I click on session trace utility it brings up ODBC Configuration for Adaptive Server Anywhere.
 
its because you're accessing the server using rdc or some other terminal server service and you're not in console or shadow mode.

if you're using rdc then, on your pc from start-run- type in mstsc /console

if you're using anything else other than rdc, check their docs.
 
yep that fixed it. Thanks
 
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