CallPilot HA failover not working

[OrlandoGuy82]

I have added a second 5.0 1005r CallPilot to a CS1000M. When one server is unplugged it should automatically swap over to the other server. This happens but the channels on the server it swaps to (CP1 to CP2 or vise versa) do not come up without the user logging in and disabling the channels and re-enabling them. After that it is fine. They both use the same MGATE cards with the DS30 cables, not the new ethernet ones. On Friday It had the latest SU and CP manager on it October 2008. I am going to be installing the latest SU and CP MGR and EMC software update this weekend. If this does not work does anyone have any suggestions?

 

[TDMtek]

Make sure that both CP servers have the same “Patches” on each server. When it fails over is their any errors displayed about “Services” that failed to start? Is the EMC software running at the time the failover is invoked? Was the Config wizard ran on the standby server and booted into service when installed?