callpilot fax

[bpg1]

hi all

I have a problem with fax on the callpilot. I can´t open the message in outlook and in mycallpilot i can open it but there is nothing in the message. i have imagging on windows,and in the alarm filter i get an error looks like this: "55899 iEnd - FBK to TIF fails 43808".and i can see in mycallpilot that item is a tif file. anyone know this i could give a helping hand.

 

[svhtech]

What OS are you running ? We had the same type of problem when we upgraded some machines to XP. You need at least CallPilot Desktop 1.07.11.16 for it to work with XP

 

[bpg1]

hi svhtech


are running on xp and windows2000,it works on either.

 

[svhtech]

????, What is the Rel. of your CP software ?

 

[bpg1]

hi svhtech

CP is rel 2.01.26

 

[svhtech]

Sorry, I have 1.07. I can't help you then.

 

[j68maro]

If you have acess to nortels website, download 2.5 desktop messaging. it is made for sl100's but fixes the problem for 2.1.26.