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CallPilot dial by name does not work on incomming CO and Pri calls

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rhodie70114

rhodie70114

Technical User
Mar 10, 2007
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Dial by name works when accessing call pilot from an internal number however, when calls come in from outside on a co trunk or a PRI circuit CallPilot does not recognize the dialed name.

Any help on this problem would be greatly appreciated.

Bill

 
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What release of Call Pilot do you have, and do you have directory search enabled?
 
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