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Callpilot Desktop Messaging in Outlook - Voicemail msg opens as email

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FoneChick

IS-IT--Management
Nov 7, 2002
49
CA
Problem with one Desktop Messaging User - XP Client, Outlook 2003 - CallPilot ver is 04.04.04.03 - only this user affected - When message opens the CallPilot Player does not open and play automatically as with all other users - It opens as an email with an attachment - can then double click and player opens and plays. Has anyone experienced this? Thanks!
 
Ok.. Figured it out...

1. Select your CallPilot Desktop Messaging Folder, right click and choose "Properties..."

2.Choose Advanced

3. Select the Mail tab and ensure "Use CallPilot Form" is enabled.
 
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