CallPilot CLID/DNIS routing on Nortel BCM 400

[realsmartenergy]

I am trying to route an incoming call from a customer to a specific announcement or agent using CallPilot CLID/DNIS Routing. I have added the customers calling number into the CLID box, selected change call priority with the new call priority set to priority 1. How do I now get the call to a specific announcement.
Any help is appreciated.

 

[SupportDude]

You can't get the call to a specific announcement.
You CAN get the call to a specific skillset.

-SD-

http://www.mysupportguy.net