Jan 9, 2009 #1 HardReset Technical User Jan 9, 2009 3 PH I was wondering how do I find out if I can configure my CallPilot as an IVR? I used AppBuilder to create an Application but I cannot get the Attendant console to forward to the number I set the application on. Thanks in Advanced.
I was wondering how do I find out if I can configure my CallPilot as an IVR? I used AppBuilder to create an Application but I cannot get the Attendant console to forward to the number I set the application on. Thanks in Advanced.
Jan 9, 2009 #2 tnphoneman Vendor Dec 19, 2007 2,044 US CallPilot is not designed as an IVR product. ld 15 NIT_DATA set the NIT1 to your voicemail number CallPilot in the SDN table you need to assign 0 and any LDN on the console to terminate into the application you created. console must be in night mode for this to forward. The 2250 console is not like a set and does not use forward no answer to reroute calls. Signature=========================================== http://www.greatwhitetechnologies.comAastra Authorized Reseller Upvote 0 Downvote
CallPilot is not designed as an IVR product. ld 15 NIT_DATA set the NIT1 to your voicemail number CallPilot in the SDN table you need to assign 0 and any LDN on the console to terminate into the application you created. console must be in night mode for this to forward. The 2250 console is not like a set and does not use forward no answer to reroute calls. Signature=========================================== http://www.greatwhitetechnologies.comAastra Authorized Reseller
Jan 14, 2009 Thread starter #3 HardReset Technical User Jan 9, 2009 3 PH Thanks tnphoneman! That did it... Upvote 0 Downvote
Jan 16, 2009 Thread starter #4 HardReset Technical User Jan 9, 2009 3 PH @tnphoneman is there a way for calls to forward to the application if the person is on another call? or is night mode the only way to have it go there? thanks in advance Upvote 0 Downvote
@tnphoneman is there a way for calls to forward to the application if the person is on another call? or is night mode the only way to have it go there? thanks in advance