Callpilot Application Builder

[ameyUK]

hi all,

I finished desiging an application using call pilot application builder, it is simple menu system with different options. When I click on file ---> properties --> application status is "completed" How can i publish this application to a extension?


thank you

amaresh

 

[jzoom]

If im understanding you correctly you will need to login to Callpilot Manager then click on "System" then on "Service directory Number" and then click on New, from there you can choose your application you built from the drop down and use the dn you want.

Hope that helps.

 

[ameyUK]

hi jzooom,

thank you yes thats exactly i wanted to know


thanks again..

 

[ameyUK]

hello again,

I added the Service DN , and created a extension with the same dn in cs1k and set it to forward to voicemail. so when i test it i get a message saying " your call cannot be completed at this time"

would really any help or suggestions.

thank you

ameyuk

 

[jaxuser]

Instead of building as extension in cs1k, build as dummy ACDN in LD 23 with MAXP=1 and NCFW=voicemail DN

 

[bdmcdonald99]

You need to record your greeting or menu before the application will work. Like was mentioned before, program an ACD que with 1 agent and NCFW to the CallPilot messaging DN.