Callpilot administration via telephone

[abehler]

Is there any way to reset a mailbox password without using Callpilot manager? I support a site with a Nortel Option 11c with Callpilot R4 and I'm looking for a way to administer mailboxes with a telephone and not have to go on site and use my laptop, the password to logon to the NT server built into the voicemail is lost.

 

[KCFLHRC]

Nope

 

[yyrkroon]

you can't access callpilot manager over the LAN? You don't need to access the server to access CPMGR.

 

[abehler]

The Callpilot is not on the LAN. It wasn't set up to use any of the CTI features

 

[yyrkroon]

CP is still connected to the PBX either via a switch or hub. If you have to go to site, then plug into the same switch/hub and give yourself an address 1 away from the CP server and access the CPMGR. You'll never have to access the server doing it this way.

 

[KCFLHRC]

I have actually seen some Call Pilots connected to an Opt 11 with a crossover cable instead of a hub or switch. Just CRAZY.

 

[Trason806]

It might sound wasteful, but get an old laptop. set it up to access the CP. then get that laptop on the network. Then remote into the laptop as needed.