Callpilot 5.0 access

[jhenley]

Just upgraded to CP 5.0 and there is a noticeable delay once I click login from web access. Once the main page comes up everything is normal. Anyone addressed this issue. Vendor mentioned something about possible security changes causing it to be slower.

JHenley

 

[pronei]

Which version of CallPilot Manager do you have installed?

 

[jhenley]

CallPilot Manager version 05.00.41.39

JHenley

 

[strmwalker]

jhenley....you need to have the latest version of
CallPilotManager installed and here it is
CP500S02G23C.msi

no problems only solutions

strmwalker

 

[pronei]

CP500S02G23C = 5.00.41.39

So your CP Manager Version is ok, perhaps you found a bug. You may want to contact your vendor so they can take the appropriate steps to report to Nortel.

 

[strmwalker]

for your info pronei CP500S02G23C does not = 5.00.41.39
it has the version of 5.00.41.39 you need to read the
readme.file and it will explain that to you.

no problems only solutions

strmwalker

 

[strmwalker]

jhenley..when you upgraded to 5.0 what PEPS got installed?
if you could list them ?

no problems only solutions

strmwalker

 

[pronei]

Are you sure?

I've attached a portion of the Readme.

CallPilot Release 5.0 Service Update 2
Date: 17 March 2008
Version: 2
CallPilot Manager and CallPilot Reporter version 05.00.41.39
Description:
This PEP contains CallPilot Manager and CallPilot Reporter version 05.00.41.39. For a
detailed list of fixes and enhancements included in this PEP, please see the “List of Fixes
and Enhancements” section at the end of this document.
This document contains step-by-step instruction on how to install CallPilot Manager on the
CallPilot Server and how to install both CallPilot Manager and CallPilot Reporter on
standalone Web Server.
CallPilot Manager version 05.00.41.39 obsoletes all previous versions of CallPilot Manager.
This version incorporates all fixes/enhancements of previous version as well as provides
additional fixes/enhancements.

 

[strmwalker]

pronei...read the desciption

no problems only solutions

strmwalker

 

[pronei]

Yes?

CP500S02G23C is CP Manager/Reporter v05.00.41.39

Which is the version he says he is running.

I'm confused.

 

[jhenley]

Here are the peps
CP50041SU02S
CP500S02G09S
CP500S02G11S
CP500S02G17S
CP500S02G19S
CP500S02G20S
CP500S02G22S
CP500S02G23S
CP500S02G25S
CP500S02G32S
CP500S02G34S
CP500S02G36S
CP500S02G37S
CP500S02G45S
CPSECPEP010S
CPSECPEPSP2S


JHenley

 

[jhenley]

OOPs the 0223G is C not S

JHenley

 

[pronei]

You already have the latest CP Manager, so if the slowness is a major problem for you, you might want (or have your vendor) report to Nortel.

 

[strmwalker]

the latest CP Manager is CP500S02G50C version 05.00.41.41

no problems only solutions

strmwalker

 

[strmwalker]

jhenley...what type of server are you running 201i,703t,etc?

no problems only solutions

strmwalker

 

[jhenley]

1002rp

JHenley

 

[strmwalker]

jhenley..the only PEP i see that you are missing is
CPDSKPEP001S.msi .

no problems only solutions

strmwalker

 

[strmwalker]

forget CPDSKPEP001S.msi its for 4.0 you are at 5.0 my
bad.

no problems only solutions

strmwalker

 

[jhenley]

The problem appears to be with IE7 and our network. I do not have the problem when connecting with with machines using IE 6.

JHenley