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CALLPILOT 4.O MAILBOXES NOT RECONGNIZED

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MartyMar74

Technical User
Oct 5, 2005
31
US
I need help identifying a problem I have here at my site.

I have a call pilot 4.0. My systems mailboxes are built with 5 digits.

I recently tried to implement my call pilot and somewhere along the way I must have changed a parameter affecting the way callpilot sees my mailboxes.

Now when a number forwards to callpilot Joan says "you have been forwarded to a voice mail system however the person at xxxxxxx (7digits) does not subscribe to this service".

When I modify a mailbox with all 7 digits it then will recongnize the mailbox.

Does anyone have any suggestion to what I might check to try and resolve this issue? Otherwise I will have to go and add 2 digits to every mailbox.

You guys are Great!!! Thnx In Advance!!!
 
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