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Callpilot 4.0 unable to forward a message to a specific mailbox

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cynlaw1

MIS
Oct 24, 2012
19
US
I have a mailbox 7938 that wants to forward a message to a mailbox 1129 but the callpilto system states that mailbox doesn't exist. the mailbox is a valid mailbox in the Callpilot system but the user is unable to forward an existing message to that mailbox. Other users can forward a message to this particular mailbox but this one user can't forward a message to any 11xx mailbox. Has anyone encountered this?
 
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