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CallPilot 150 unable to import VBK recordings

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IS-IT--Management
Aug 4, 2011
3
US
Searched around a bit to find this closed & unanswered thread:

Which describes exactly what I see when I try to import files into our CP150.

Using Internet Explorer 9 and importing from a simple root directory (C:\CP150\Sound.vbk) one observes what appears to be a successful upload. However on playback I get the original manual recording I made via a handset in this voicemail box.

Using Firefox 5 and importing from the same simple directory, the web applet never indicates completion - just sits there forever.

VBK file plays great in the CallPilot Player (converted from a WAV file) so it is low on the suspect list.

Ideas I've pondered:

Are there any security settings buried on the CP150 to prevent it from importing files?

Can one FTP to a directory on the CP150 (akin to the Allworx style setup for importing files)?

Any help appreciated - hopefully we can get this to jive versus breaking out a speaker and placing next to a handset to record the professionally scripted voice over file we have...
 
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