CallPilot 100 ver 1.5 Lines administration issue

[telebeacon]

I would like to know what I am doing wrong here that is causing the following issue. Please reply with details:

This is a Callpoilot 100 Ver 1.5.32.01 with Nortel Norstar MICS system. There are 8 anolog lines coming to the Norstar, and these 8 lines are setup to be answered by the Auto Attendant of the CP100.
This system is shared by 2 companies. The first 4 lines are for company A, the second 4 lines are for company B. In the AA, we have 2 greeting tables: Greeting Table 1 with company Greeting 1 for company A, and Greeting table 2 with company greeting 2 for company B.
Here is the line configuration:

Line Answer Mode Table/Skillset Rings Command
1 Auto-Attendant Table 1 3 Change
2 Auto-Attendant Table 1 3 Change
3 Auto-Attendant Table 1 3 Change
4 Auto-Attendant Table 1 3 Change
5 Auto-Attendant Table 2 3 Change
6 Auto-Attendant Table 2 3 Change
7 Auto-Attendant Table 2 3 Change
8 Auto-Attendant Table 2 3 Change

The issue is that lines 5, 6, 7, & 8 do not get answered by the AA. They get answered by the general mail box. Whereas, lines 1, 2, 3, & 4 are answered by the AA.

Please let me know what is preventing lines 5, 6, 7, & 8 from being answered by the AA, and how to correct this issue.

Your help is much appreciated in advance,
Thanks,
Driss M.

 

[MarvO1]

This is another duplication post. Answers are provided on other posts.

MarvO said it