Callpilot 100 HEADACHE

[bevcomm]

Hi

We recently installed a CICS 7.1 and a Callpilot 100 to a customer who lost their old CICS and Flash VM in a lightning storm.

I have set up 5 mailboxes - 221, 222, 223, 224, 225

When I am at extension 221, and I press F981 the screen says "Mailbox:"

I am used to it just saying "Password:"

even though the mailboxes were created correctly (I think) and the extension was assigned to the mailbox when setting it up


any thoughts?

 

[curlycord]

Sounds like F980 is occuring not F981
Reprogam key?

 

[Deweyhumbolt]

It sounds like your using CP interface, instead of NVM interface.

Adversity is Opportunity

 

[Dasheen]

yes it sounds like ur using the CP interface.

 

[curlycord]

Yes!
CP will ask for passowrd: only after you enter your mailbox: number (221 etc).
You can change the mailbox back to NVM if you want.

 

[bevcomm]

That did it.

Thanks everyone for your responses!