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callpilot 100 2.1 basic call centre issue

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telllman

Vendor
Feb 9, 2010
340
CA
We took a nam out of service today since it died-replaced it with a CP100 with basic call centre to get them by for a few weeks. Everything works but some of the feature codes are different. Feat 904 or F907 do not work to log in agent... have been thru 902-918 cant find log in code... voicemail works-ques work just can log in agents...
 
Remove all 9xx codes and reboot the CP.

Marv ccna
telemarvlogosmall.gif

Sales, Installation & Service for Norstar, BCM & Allworx Serving Ottawa and Eastern Ontario since 1990
 
using xf test ???

you power off the voicemail for that correct ??? what is the process ??
 
Yes power off the CP, F**XFTEST, remove all codes, reboot CP.

Marv ccna
telemarvlogosmall.gif

Sales, Installation & Service for Norstar, BCM & Allworx Serving Ottawa and Eastern Ontario since 1990
 
I may be wrong but you will need a key code to activate call center on the call pilot F904 not available without that.
 
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