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CallPilot – Time of Day Answer
- Thread starter Jason24
- Start date
- Thread starter
- #2
curlycord
Programmer
Yes
You can tell Vmail side to answer at 5 rings (as a backup)
And you can setup a service mode on phone system side to answer at 0 rings (Auto)
=----(((((((((()----=
curlycord
Toronto Canada
You can tell Vmail side to answer at 5 rings (as a backup)
And you can setup a service mode on phone system side to answer at 0 rings (Auto)
=----(((((((((()----=
curlycord
Toronto Canada
- Thread starter
- #4
curlycord said:
I understand how to setup the (5) rings on the CallPilot and that is working, but I'm not sure what you mean by service mode. Are you talking about Night Service? If so, is there a way to automate it by time of day instead of requiring a user to enable/disable it?
Jason
Splic3d
Vendor
- Dec 28, 2012
- 499
Set your services (Night ring) to auto, then set the time settings in the table settings. There are settings for each day of the week. Morning,afternoon, evening, and non business.
If its not working, get a bigger hammer!
Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
If its not working, get a bigger hammer!
Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
curlycord
Programmer
And you can setup a service mode on phone system side to answer at 0 rings (Auto) "
What I meant was assign your Callpilots DN as the member to ring (remove 221 or what ever is in there by default)), Auto is a setting other than Manual (where reception would press button or do F871 every night.
Service Modes or Services is the proper term and what to look for in programming, it includes Schedules by default as: Lunch, Evening and Night and 3 others to play with.
Times and names of Schedules can be changed.
Besides Auto in Services Splic3d is also talking about changing the Callpilot itself to play greetings at a certain time/day, the phone system in Services is to tell when a set should answer which is the Callpilots DN in this case, as opposed to the phones in the plant as example and has its own time settings as well.
If you know navigation and password (otherwise call a tech in):
KSU
Services/RingingService/Groups/01 and add members
Services/RingingService/Sched:Night/ and set to Auto
Services/RingingService/Sched:Night/LineSettings/ and add the line #'s that should be answered by putting into Group 01
Services/RingingService/CommonSettings/ to setup the control set, names of schedules and scheduled times.
Vmail
AA/Lines/XXX
=----(((((((((()----=
curlycord
Toronto Canada
What I meant was assign your Callpilots DN as the member to ring (remove 221 or what ever is in there by default)), Auto is a setting other than Manual (where reception would press button or do F871 every night.
Service Modes or Services is the proper term and what to look for in programming, it includes Schedules by default as: Lunch, Evening and Night and 3 others to play with.
Times and names of Schedules can be changed.
Besides Auto in Services Splic3d is also talking about changing the Callpilot itself to play greetings at a certain time/day, the phone system in Services is to tell when a set should answer which is the Callpilots DN in this case, as opposed to the phones in the plant as example and has its own time settings as well.
If you know navigation and password (otherwise call a tech in):
KSU
Services/RingingService/Groups/01 and add members
Services/RingingService/Sched:Night/ and set to Auto
Services/RingingService/Sched:Night/LineSettings/ and add the line #'s that should be answered by putting into Group 01
Services/RingingService/CommonSettings/ to setup the control set, names of schedules and scheduled times.
Vmail
AA/Lines/XXX
=----(((((((((()----=
curlycord
Toronto Canada
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