Callmanager 7.0 Monitoring Software 2

[Wavesg]

What system can be used to monitor Callmanager 7.0? Any suggestions

Stay cool; it’s not over yet!

 

[whykap]

Operations manager is a CISCO app that will monitor call manager. It requires a server (or vmware is fine) and licensing and sw purchasing as well.

 

[Wavesg]

how good is it? Must Cisco management software have many bugs.

Stay cool; it’s not over yet!

 

[whykap]

it is as good as you tweak it to be.
Out of the box it is worthless. After you spend time configuring thresholds and alerts it can be very useful.
next version coming up it will track when a configuration change was made. This is big in my book.

 

[sl135831]

just join testing

 

[Iwontremember]

take a look at Office Watch. this is what i will be getting soon

http://www.metropolis.com/callaccounting.html

Hope this helps.

 

[whykap]

Metropolis is an excellent call acounting package, I don't think that is what wavesg is looking for however. Sounds to me he is looking for system monitoring.

 

[Wavesg]

That's correct, system monitoring. I would prefer a non-Cisco product. It can be a partner though

Stay cool; it’s not over yet!

 

[Wavesg]

Iwontremember your link looks interesting, i have to find a replacement to the product i have running now. Do you mind,if i ask you how much you pay for it.

Stay cool; it’s not over yet!

 

[Iwontremember]

14,500$ for 2000 ext or 8000$ for 1000 ext.

Hope this helps.

 

[Wavesg]

Thanks

Stay cool; it’s not over yet!

 

[whykap]

Clarus is another product that will do monitoring among other things. It is third party since you don't want CISCO.
It is specificaly designed for cisco unified communications.
You will need the ClarusIPC Plus product. It does a lot more than system monitor and let me warn you it is NOT cheap.

http://www.clarussystems.com/products/clarusipc.php

 

[Wavesg]

Thanks, do you need to install an agent on the callmanager? How does it work? SNMP?

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[whykap]

SNMP. it will also do reports right out of CDR.

 

[Wavesg]

Great, how much?

Stay cool; it’s not over yet!

 

[whykap]

The licensing is based on the number of devices used on the system and what features you want. it can run on a laptop so there is no hardware expenses really.
I would get in touch with them for a proper quote as well as a demo. I know that for 2000 devices we pay around $20k and you have to renew the licensing each year. We get the full features.

 

[Wavesg]

Cool thanks for all the info guys

Stay cool; it’s not over yet!