Calling to Twinned Device blocked? 2

[malte]

Hi Fellows,

got a kinda weird issue, where google has no useful results...

A customer is unable to internal call a twinned device directly. (Function Internal Twinning, not Mobility!)

Ext. 218 -> Ext. 200 working, 200 and twinned 201 ringing
Ext. 218 -> Ext. 201 not working -> error below.

(The called party is a IP-DECT device)

Snipped the Targeting, never had the "Attempt to ring a twinned secondary station directly blocked." before:

 08:51:21   62429221mS CMTARGET:     c0a8140a44000a41 240.207.1 352 ZXY.0: TimerExpired cause=CMTCDelayedProcessing
 08:51:21   62429221mS CMTARGET:     c0a8140a44000a41 240.207.1 352 ZXY.0: LOOKUP CALL ROUTE: GID=0 type=100 called_party=201 sub= calling=218 calling_sub= dir=out complete=0 ses=0
 08:51:21   62429221mS CMTARGET:     c0a8140a44000a41 240.207.1 352 ZXY.0: ADD TARGET (N): number=201 type=100 depth=1 nobar=1 setorig=1 ses=0
 08:51:21   62429221mS CMTARGET:     c0a8140a44000a41 240.207.1 352 ZXY.0: SET USER: XYZ orig=1
 08:51:21   62429221mS CMTARGET:     c0a8140a44000a41 240.207.1 352 ZXY.0: ADD USER: XYZ depth=1 disallow_cw=0 dnd=0 real_call=1 group_call=0 type(CMNTypeDefault) incl(0x0) excpt(0x0), allow_redir(0) remote=00000000 simult 0 (0) r_lic=T
 08:51:21   62429222mS PRN: [b]Attempt to ring a twinned secondary station directly blocked.[/b]  Secondary Extn(XYZ)
 08:51:21   62429222mS CMTARGET:     c0a8140a44000a41 240.207.1 352 ZXY.0: CancelTimer CMTCDialToneTimeout
 08:51:21   62429222mS CMTARGET:     c0a8140a44000a41 240.207.1 352 ZXY.0: NO INITIAL TARGETS: XYZ 
 08:51:21   62429222mS CMTARGET:     c0a8140a44000a41 240.207.1 352 ZXY.0: ADD USER: XYZ depth=1 disallow_cw=0 dnd=0 real_call=1 group_call=0 type(CMNTypeDefault) incl(0x40) excpt(0x40), allow_redir(0) remote=00000000 simult 0 (0) r_lic=T
 08:51:21   62429222mS PRN: [b]Attempt to ring a twinned secondary station directly blocked.[/b]  Secondary Extn(XYZ)
 08:51:21   62429222mS CMTARGET:     c0a8140a44000a41 240.207.1 352 ZXY.0: SELECT: TRY VOICEMAIL orig_hg() orig_user(201)
 08:51:21   62429222mS CMTARGET:     c0a8140a44000a41 240.207.1 352 ZXY.0: Fallback() targeting failed

IPO is 11.1.2.4 (latest)

I looked through System Settings, User Settings, User Rights... allowed two lines to internal twinning. But still blocked...

Certifications: ACIS and ACSS
Location: Leipzig, Germany

 

[sizbut]

This is normal. You've made 201 an internal twinning destination - it effectively no longer exists as a separate phone/user. If you want to call 201, dial 200 as the 200 is now belongs to 201.

If they want 201 to still be useable as a separate user phone, then user 200 needs to use something like Follow Me To to control where their calls ring.

Stuck in a never ending cycle of file copying.

 

[Westi]

you can also use the external twinning and just enter the extension the same way you use for internal and then both users are able to be called.

Joe
FHandw, ACSS, ACIS