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Calling party presentation restriction and ECT

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fouesnant

fouesnant

Technical User
Aug 31, 2005
331
FR
Hi all

We have a customer that uses ECT; he complain about calling parties that restrict their calling number presentation.
In such case, the Mxone provide the trunk ID to OAS and OAS present the Trunk ID as Calling number to ECT.
This can be confusing for the users as they could interpret the trunk id as phone number.
Is there a way to hide the Trunk ID when there is no calling party number?

The customer site is in MXone TSW SP3, OAS 3.1 SP4

Best regards
 
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