Calling into someone's voicemail

[abbeyv73]

CM 4.1 Unity 3.1

I know that there should be a way to dial into someone's voicemail to leave a message without ringing their extension. I have tried adding the #2 on the end of the extension number. It doesn't work. Does anyone have any other ideas? I really need to get this to work.

Thanks,
Abbey

 

[jneiberger]

I just asked someone else about this and was told that you log into your own voice mailbox, create your message, and then send it to their mailbox.

 

[abbeyv73]

Thanks for this info. I did realize you can do it this way. However, I need for them to be able to hear the greeting, not just the name announcement.

Thanks, though.

Abbey

 

[MG2005]

create a voicemail profile with DN *XXXX

(if you use 4 digit extensions, otherwise put an X for every place there is a digit)

check off forward all on the DN page

a user dials *1234 for instance and gets put right into the user at X-1234's VM greeting

 

[MG2005]

so basically "*" telles Callmanager that whetaver extension follows this character is the VM box i want to go to

Like a direct VM transfer

 

[abbeyv73]

This is excellent. Exactly what I needed.

Thanks a bunch!

Abbey

 

[MG2005]

no prob, let me me know if you need help with the config, its pretty straight forward

 

[12180]

I am somewhat confused with how this is done. Could you give me a little more information on this. Thanks.

 

[AdmanOK]

I have a tutorial that covers this process on my website:

http://www.adman.net/cisco/transfertovm.asp

Hope that helps!


Compromise: Where I don't get what I want, but I'm happy because you didn't either.