I have a very Old Merlin R3 (not Magix). I have AA transfering to group 772, circular, with 6 members. One of the extensions (5th in group)report their extension will only ring once when she gets the call from 772. Is it the ES state or is there a timer adjustment, or what? Any help on this old girl would be appreciated.
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Calling group ? 1
- Thread starter fonedude
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Have you seen it fail? That's the key to what's really happening.
I highly suspect ABBREVIATED RING is set to ON. Turn it off, and your problem may go away.
-merlinmansblog.blogspot.com
I highly suspect ABBREVIATED RING is set to ON. Turn it off, and your problem may go away.
-merlinmansblog.blogspot.com
- Thread starter
- #3
I turned off the abbrievated ring *342. I checked this extension was the only one in the HG that didn't have a mailbox. None of the other mailboxes have VM coverage. When I attempted to dial this extension from the AA it would not do the transfer. I created a mailbox and it wanted a COS. All the others had 2 so I set it the same. I am watching this and will go onsite to watch the user on Monday. Thanks Merlinman.
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