Calling Group Announcement

[Telecomboy]

I have a MAGIX with Messaging R2.5, I can find where to record the Delay Announcement, but cannot figure out how to assign Delay Announcement 1 to calling group 771. It only prompts me for an extension of the delay announcement. Where can I assign Delay Announcement 1 as an extension?? or am I going in the wrong direction here?

 

[Telecomboy]

I think I need to assign certain ports as primary and secondary announcement, but I cannot find where to do that.

 

[cvrbob]

in your calling group 771 , under delay announc, put your station that is assocaite with your annouc device

 

[Telecomboy]

That was the problem, I couldn't figure out what extension to use. I think I can just put in one of the last ports of the vm to get it to work. I didn't realize their was a second page to the screen that allows you to designate which announcement in Messaging is the primary and which is the secondary. Thanks for the response.

 

[Telecomboy]

This still doesn't seem to work. Will an announcement work if the customer is set up for "Group call" and "Autologin"(where all extensions stay logged in all the time)?

 

[Pepperz]

It isn't straightforward. The DAS ports must be assigned to a separate VMS calling group as well. The Mer Msgng .pdf is fairly good at it. There is also a separate part of the delay announcement setup in the Magix that pertains to using the Merlin Messaging ports. Once done, it ties together nicely.

Pepperzgm at gmail dotte comm