Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Calling Agents via CDN

Status
Not open for further replies.
uvtech

uvtech

MIS
Nov 5, 2002
20
US
I have several agents that roam from set to set. I can reach the agent no matter where they are by calling the CDN number. However there is a few that I am unable to do this for. Is there a specific paramete that I am missing?
 
Status
Not open for further replies.

Similar threads

phonetech2012
  • Locked
  • Question
agents not acquiring,not populating rtd's
Replies
0
Views
165
phonetech2012
phonetech2012
Wilbur Terwilligeroc
  • Locked
  • Question
Avaya AACC reporting question for Multimedia agents
Replies
1
Views
139
effort1584
effort1584
geerg
  • Locked
  • Question
We are using direct agents instead
Replies
1
Views
135
geerg
geerg
avayaaacc
  • Locked
  • Question
IVR to prevent agents from hearing credit card being entered?
Replies
0
Views
98
avayaaacc
avayaaacc
phonetech2012
  • Locked
  • Question
direct calls to cdn drop after 4 rings
Replies
1
Views
118
bignose21
bignose21

Part and Inventory Search

Sponsor

Back
Top