CallerId question.

[markbnj]

Ok. I finally upgraded and now have new (?!) 206EC Units instead of 206E cards with my Partner II 4.1 cpu card.

I should auto"magically" get caller id info when a call comes in (yes, I do have caller id on my inbound lines.

Is there something (didn't think so), that I missed in programming it?

Mark

 

[jlshelton]

Partner II started support for Caller ID in release 3.0, so if your processor is really 4.1, you should be in good shape. With display phones and an EC line/station module, you should be in good shape.

The 4.1 manual specifically says that no programming is required to get CallerID to display. You need to program a button for toggling between Name and Number if you want to see both, since it won't show both at the same time.

 

[exsmogger]

Any ringing display set on the Partner should automatically receive caller ID. As the above post stated you need to program a button to toggle between name and number.

Brian Cox

http://www.jandjcommunications.com

 

[Telecomboy]

It can also take up to (2) rings before the caller id registers on the phones display.

 

[skip555]

caller id info is sent between the first and second ring so as telcomboy said you need to let it ring twice

(I have a customer who calls about every 6 months wanting me to change the AA so it picks up after the first ring
I have to remind him about CID )

you will only get the display on the 4 lines that are running through the 206e cards if you have nay lines running through non e modules CID info will not be passed

 

[markbnj]

OK. Staring at the Partner II chassis now.
L to R I now have (2) 206EC Module 4.1
(1) Processor Module 4.1

But no incoming Caller Id.

Oh Well. need to call CLEC and verify CID I guess.

 

[1043]

Are your lines being provided thru a channel bank or other source than a "true" analog loop start line?

 

[markbnj]

Verified with CLEC. No Caller ID on account, even though it should have been. AUGGHH!

 

[itpphoneguy]

Just can't win some days can you? Make sure you get a credit for the entire time you should have had it.
-Chris

 

[markbnj]

More Data:

Turns out I DIDN't have Caler ID. Wasn't important enough at the time.

However I now KNOW that the lines attached have Caller ID.
(becasue I plugged a (regular pots) phone in, and looked at the display on it.

Now the lines plugged intot the Partner 2 206EC's DONT give me caller id on incoming either.
(all are mls-12 displays)

Oh well.
Next question different thread. Thanks again all you guru's
Feel free to pick my brains on LINUX/Solaris/WIN2k3
Mark