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caller number display

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Newbie5

Newbie5

Technical User
Jun 15, 2011
35
US
hi
we are in callcenter using cs1000E 5.5 and Aura 6.2 we need agents to see the caller number and can redail again incase the line disconnects my main issue is to show agent how they can redial a disconnect customer number
 
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yes janaya we are using PRI Circuits.
 
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