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caller ID

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May 6, 2009
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Got a notel norstar ICS with caller ID. Can anybody tell me how it works on a ICS. Right now it only displays infor after you press the line button. And then it displays the number but you have to press view to see the name. Is that the way it works or am I missing some programing?

Old Norstan techs ride on!!!
 
I think this s/w version you need to go in to the line programing and tell what extension you want CLID to show while ringing. You get only 1 set to show on. Newer s/w all sets.
 
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