Caller ID probs

[PCGtech]

I Have a BCM 400. We have a PRI installed and the caller ID works great on the first call. However while on the phone if you get a second call incoming the caller ID show the "extn # to prime" and doesn't display the caller ID until you answer the call.

Any ideas?

Jim

 

[gecko202002]

Set the target line to ring only for 2 appearances, in telco features make sure you set the feature assign for the target line, Caller ID set to Y.