Caller ID Problems 1

[MetroMan]

Hi Everyone,

I have MICS system with a T1 Release 1, software version 30nCG20 NAT, and there is a Startalk Flash 4-port, and one LS/DS, and a CI cartridge. The first four lines are on the Caller ID cartridge, and caller ID will not come up, despite the fact that CID has been verified at the demarc point. I have set the prime set, 21, to show "Name" first, and it is the prime set for all of the lines, and the VM system will answer with CCR after 3 rings.....

WHAT IS WRONG HERE????

I have installed hundreds of these damn things and can't figure it out!!

Thanks,
Metroman.

 

[executone]

On the MICS, caller ID is programmed in LINES>Trunk/Line data> type is loop, and CLID set: xxx (where xxx is the set you want the caller ID to come up on for inbound calls).

You can make the caller ID show up on more than one phone by using a hunt group - and assign all the phones you want the caller ID to show up on (or you can use feature 811 while the call rings).

You will NOT get automatic caller ID information on the second call to a phone. If the phone is in use the next call that comes in will NOT show the caller ID information without pressing F811 and the ringing line appearance.

Good Luck!!

 

[jerryreeve]

Correct. with R1T1 software (in fact anything less than ver 6.0) MICS will not show caller ID on any but the one CLID phone that is specified under Lines->trunk/line data->CLID set. Other phones can press feature 8 1 1 to view the info prior to answer JerryReeve
Communications Systems Int'l
com-sys.com