MitelInMyBlood
Technical User
Has anyone experienced a CallerID presentation problem sending calls from a 3300 or SX2k to a Cisco Call Manager (Via 3945 Gateway router) using H.323 over Q.Sig trunks?
We're seeing an errant facility message pre-pended onto the front of the callerID name field displayed on the Cisco instruments. Right now we're in the finger-point stage. The errant message varies depending on the actual name of the Mitel caller. It's being prepended with things like "resume" and "join" and "Conferen" etc. plus the actual correct name, ie it might show up as "RESUMEJOHN SMITH" or "CONFERENMIKE JONES"
Using PRI Q.SIG trunks, PRI 8.2.11.1
The 3300 is running 9.0.2.18
The 2K is at LW 34.2.7.4
The Cisco CM is running 8.02C
The Cisco 3945 Gateway is running 15.01 M3
Cisco TAC says they see it in the Q.931 trace coming in on the PRI. I've looked at the Mitel using CCS Trace and don't see it.
DID calls coming through the Mitel from the PSTN traversing the same intermachine span are not experiencing the problem, only Mitel (originated) DNs to Cisco (destination) DNs.
Any help appreciated.
Thanks
Original MUG/NAMU Charter Member
We're seeing an errant facility message pre-pended onto the front of the callerID name field displayed on the Cisco instruments. Right now we're in the finger-point stage. The errant message varies depending on the actual name of the Mitel caller. It's being prepended with things like "resume" and "join" and "Conferen" etc. plus the actual correct name, ie it might show up as "RESUMEJOHN SMITH" or "CONFERENMIKE JONES"
Using PRI Q.SIG trunks, PRI 8.2.11.1
The 3300 is running 9.0.2.18
The 2K is at LW 34.2.7.4
The Cisco CM is running 8.02C
The Cisco 3945 Gateway is running 15.01 M3
Cisco TAC says they see it in the Q.931 trace coming in on the PRI. I've looked at the Mitel using CCS Trace and don't see it.
DID calls coming through the Mitel from the PSTN traversing the same intermachine span are not experiencing the problem, only Mitel (originated) DNs to Cisco (destination) DNs.
Any help appreciated.
Thanks
Original MUG/NAMU Charter Member