Caller ID on cell from PCA?

[captnamo]

Just bought a few PCA (Personal Call Assistant) licenses for my CS1000E (6.0). Once I figured out the flexible feature codes, calls to my desk phone (M3904) now simultaneously ring to my cell phone (by simultaneously, I mean after a couple of rings).

My cell phone shows caller ID of 8 zeros and 10 (0000000010) when that happens.

Though I'm happy to be able to ID an office call when it comes in on my cell, I sure would like to be able to continue to screen my calls.

For those who use PCA, do you get (or should I expect to get) the caller's ID pass through when it rings my cell? If so, any idea what next troubleshooting steps I should take?

--Steve

 

[30n30w]

Give us a printout of the PCA TN and we'll see if there are some CLS settings incorrect. It should be giving you the correct info; when you call your cell phone from your desk does the caller ID show correctly?
30n30w

 

[captnamo]

DES STEVE
TN 036 0 15 00 VIRTUAL
TYPE PCA
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
ERL 0
ECL 0
FDN
TGAR 0
LDN NO
NCOS 7
SGRP 0
RNPG 0
SCI 0
SSU
XLST
SCPW 1234
CLS CTD FBD WTA LPR MTD FND HTD TDD HFD CRPD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
AHA DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD CDMR PRED ICRD MCDD T87D MSNV FRA PKCH
CPND_LANG ENG
HUNT
PLEV 02
PUID
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 4660 13
CPND
NAME John Doe
XPLN 13
DISPLAY_FMT FIRST,LAST
01 HOT P 12 91616638XXXX
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 5 NOV 2013


NACT
Call from desk give's main number as per CLID table.

 

[30n30w]

I don't have access to mine currently, so I'm running from memory;
try changing cls to
CNIA CNDA

It seems to me there is one other setting that changes something in the outbound ID....
maybe DNDA ? Try the first two first, then add the third if it still doesn't work.
When I get access to my switch I can look it up....

30n30w

 

[30n30w]

I guess why I was asking about calling from your desk, If you have inbound PRI (inbound caller ID), and outbound local goes out over a COT or other type of trunk (Billed number only - outbound), it may not be able to pass the caller ID outbound.... Mine are pri in/out so it works... just a thought.

 

[captnamo]

Mine are PRI in/out. My outbound PRI gives a main number unless a caller ID table is set otherwise. At the IAUG Eastern Regional Conference this week, so won't be back on my switch 'til Monday.....unless there's an emergency, of course.