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Caller ID on Avaya Aura not show area code, only 7 digits - cs1k trunk sees all 10

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techdgrubbs

techdgrubbs

Technical User
Nov 25, 2020
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Hi All,

I was curious if anyone had ever had a problem where all Avaya Aura endpoints would not get all 10 digits (i.e the area code + the 7 digits) our Aura pbx is connected to a CS1K trunk, which does get all 10 digits from the carrier. It has to be a simple configuration in communication manager, but I'm at a loss on this one. Thanks for any help.
 
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Is this a PRI or SIP? Can you post the configuration on the Aura side of the trunk and signaling group? What are the releases of both servers?
 
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