CALLER ID ON AN 800 NUMBER

[eartel]

WE HAVE A CUSTOMER WHO REQUESTED FROM THE CARRIER THAT THEY RELEASE THE CALLER ID ON BLOCKED CALLS. THE CARRIER SAID THEY COULD DO IT ONLY ON 800 CALLS. UPON ALLOWING THE CALLER ID ON BLOCKED CALLS WE ARE STILL SHOWING "PRIVATE NUMBER" ON THE DISPLAY. THE CARRIER SAYS WE HAVE TO CHANGES SOME PARAMETERS ON THE NORSTAR TO ALLOW THE CALLER ID. THE SET UP IS A PRI TI ON A NORSTAR RLS 4.1. IS THERE A WAY OF CHANGING THE PROGRAMMING TO ALLOW THE DIGITS TO COME IN?

EARTEL
888 416 4327
310 549 0387 Fax
rluna@eartel.net

 

[luv2ski]

if its showing "private number" thats what being allowed by provider..norstar doesnt show "private number" a on incomming call the provider supplies it

ONLY 24 WEEKS TILL SKI SEASON STARTS

 

[hawks]

If the calling party request that there number not be shown then the carrier can not show it to the called party.

 

[Digit611]

I must interject here and state that as having personally been the person on the "Switch" side actually setting up PRI's and all of their related parameters, the settings can be a little tricky sometimes depending on the actual equipment used (DMS switch / E5 / Voip Based Box / Prepaid-platform / Cisco-Box / or Proprietary-Specialty type switch etc..,)

My guess would be that the Service provider has either not pushed this issue to the switch tech properly or that they have but it still has not been correctly done.

 

[jgideon]

I think it is also worth nothing that callerID for 'regular' calls is a different animal than callerID to a toll-free number. The recipient of a call to a toll-free number is paying for the call, so they are entitled to have the number of the calling party. If your long-distance carrier is capable of transmitting the ANI as a CallerID information element, then you should see the Calling Party Number. You cannot 'un-block' CallerID if the 'caller' is 'dialling directly'.