Caller ID Issue in MCD 6.0

[Jemson]

Scenario:
Extension 899 (Fred Jones) answers a call from Mobile 0412 345 678 and transfers to extension 818.

While 899 is calling 818, the display reads:
899
Fred Jones

When 899 hangs up for an unattended transfer the display updates the CLI but leaves the name, which is confusing to users. Eg:
0412 345 678
Fred Jones

This issue never presented on MCD <= 5.0 I can only assume it is by design intent or a new CoS option that is default enabled.
I have experimented with both Trunk and Extension CoS and have not been able to find a cause.

 

[LoopyLou]

What version of 6. Could also be a bug.

The beatings will continue until morale improves.

 

[Jemson]

Confirmed on both 6.0 GA and SP1; two different systems.

 

[kwbMitel]

There were several changes made to SIP trunking and Caller ID.

What is your trunk type?

**********************************************
What's most important is that you realise ... There is no spoon.

 

[Jemson]

In both the above systems I testes they were ISDN. One Pri and one Bri.

 

[Jemson]

Anyone?

 

[sarond]

Nope,
But I'm sure the same happens on my system on 5320/30/40/60 handsets.

I will double check next week.